For more than 45 years, United Auto Insurance has helped drivers across Illinois and Northwest Indiana find affordable auto insurance backed by personalized service. Since 1979, we have worked with drivers purchasing their first policy, switching insurance providers, or needing specialized coverage such as SR-22 insurance.
Our goal is to provide competitive rates, explain coverage options clearly, and help each customer find insurance that fits their needs and budget. The experiences below reflect the level of service we strive to provide every day.
Trusted by Illinois Drivers
★★★★☆ 4.3 out of 5 Stars
Based on 1,577 Google Reviews
Every review reflects real customer experiences with United Auto Insurance. From helping drivers find affordable auto insurance to assisting with SR-22 filings, we're proud of the relationships we've built with customers across Illinois and Northwest Indiana.
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What Customers Say
Every review featured below comes directly from customer feedback shared on our Google Business Profiles. We appreciate every customer who takes the time to share their experience and help other drivers make informed insurance decisions.
Finding Affordable Coverage
★★★★★
“I really enjoyed my experience with United Auto Insurance. I needed full coverage and I was shopping around. They were able to get me the best rate. I really thank Felicia for working with me and being patient as I needed insurance quickly.”
Keith R.
★★★★★
“I only use United Auto, low rates and very convenient. Lillian is very helpful. I highly recommend her. Thanks.”
Cleo T.
★★★★★
“Lilly and Felicia were amazing! Lilly spent the extra time to make sure I got the best rate and I appreciate all the help!”
J.
Friendly, Knowledgeable Customer Service
★★★★★
“Lily was very helpful and made sure that everything went smoothly. Great personality and customer service skills! Thank you, Lily, for all your help.”
J.
★★★★★
“My representative who signed me up for my new vehicle insurance was very professional and helpful. She was the best.”
Henry J.
Trusted SR-22 Insurance Assistance
★★★★★
“Great customer service and prices on SR-22 policies. They were less expensive than others and the office staff is always helpful.”
Anne C.
★★★★★
“Excellent customer service. I was totally lost on what to do after receiving a letter from the Secretary of State saying my license was suspended for not having liability coverage for the state of Illinois. Jenny took care of everything over the phone hassle free. Along with getting a great deal on my insurance, the customer service was outstanding. I 1000% recommend United Auto Insurance.”
W.
★★★★★
“Lilly was very helpful in getting my SR-22 filed.”
S.
★★★★★
“Felicia was great. Very professional. She was very understanding and found me the best price option I needed for my SR-22. I will definitely be recommending them to family, friends, or anyone inquiring about a great insurance company.”
Victoria C.
Serving Our Spanish-Speaking Customers
★★★★★
“Liliana, gracias por su servicio. Excelente persona y muy amable.”
Margie T.
★★★★★
“Excelente atención por parte de Lily.”
Fabiola S.
Why Customers Recommend United Auto Insurance
For more than four decades, United Auto Insurance has built its reputation by helping drivers find affordable coverage while providing friendly, personalized service. Several themes consistently stand out in customer reviews.
Affordable Auto Insurance
Whether customers are shopping for liability coverage, full coverage, or comparing quotes from other insurance companies, many reviews mention finding competitive rates that fit their budget.
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Personalized Customer Service
Customers frequently recognize team members by name, highlighting the patience, professionalism, and care they received throughout the quoting process. Our representatives work to make insurance decisions easier to understand.
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SR-22 Insurance Expertise
Drivers who need SR-22 insurance often mention the knowledgeable guidance they received during what can be a stressful situation. Our team helps customers understand Illinois SR-22 requirements and complete the filing process.
Learn more about SR-22 insurance.
Fast, Convenient Insurance Solutions
Many customers appreciate how simple it is to request a quote, purchase coverage, or update a policy. Whether working with a local office or speaking with a representative over the phone, we aim to make the process straightforward.
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Local Insurance Experts Since 1979
United Auto Insurance has served drivers throughout Illinois and Northwest Indiana since 1979. Our local experience helps us understand the insurance needs of the communities we serve.
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Learn More About United Auto Insurance
Choosing an insurance provider is about more than finding a competitive rate. It is also about working with a company that understands your needs, offers reliable customer support, and helps you make informed decisions about your coverage.
United Auto Insurance offers a variety of insurance solutions, including:
Whether you are purchasing insurance for the first time, switching providers, or looking for affordable coverage after a life change, our team is here to help you find a policy that fits your needs.
Read More Google Reviews
Visit our Google Business Profiles to read additional reviews from customers throughout Illinois. Their feedback can help you learn more about the service and support provided by United Auto Insurance.
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Share Your Experience
Have you recently worked with United Auto Insurance? Your feedback helps other drivers learn about our services and allows us to continue improving the customer experience.
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